The European eGovernment Action Plan 2011-2015: Harnessing ICT to promote smart, sustainable & innovative Government

The Commission is proposing a second eGovernment Action Plan which aims to realise the ambitious vision contained in the Declaration made at the 5th Ministerial eGovernment Conference (the ‘Malmö Declaration’). According to this ambitious vision, by 2015 European public administrations will be "recognised for being open, flexible and collaborative in their  relations with citizens and businesses. They use eGovernment to increase their efficiency and  effectiveness and to constantly improve public services in a way that caters for user's different needs and maximises public value, thus supporting the transition of Europe to a leading knowledge based economy." The Malmö Declaration sets out 4 political priorities for all European public administrations over the next 5 years.

Click here to read the Action Plan.